Q- How is precipfilter different from other sites?
Unlike most online retailers out there, we are customer-focused and work hard to serve you with the best deals.
We can guarantee you:
Q- How much is shipping?
Q- How long does it take to receive my products?
We process 1-2 business days and ship within 3-4 business days most of our orders.
Based on our historical data, shipping time is around FedEx 2 days Shipping if you are using free shipping.
However, on rare occasions, your package may be delayed for circumstances beyond our control such as holidays and customs inspections.
Q- How can I get help with my order?
You can contact our customer service or you can send an email directly to
Phone: +1 (718) 314-3871
Please note that our phone line cannot be used for cancellation requests.
Q- What method of payment is accepted?
We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Meta Pay, PayPal Express.
Q- How to order?
Open the product page for the product(s) of your choice
Select the quantity, color, product model, and plug type of the product(s) that you would like to order and click “Add to Cart”
Click "Check Out" in the pop-up window.
On the following page, fill in your information (Email, Name, Shipping address) and click "Continue to Shipping Method"
Click "Continue to payment method" on the next screen
The last step is to enter your payment information and click "complete order" to finish the transaction and place your order with us.
Q- How can I track my order?
By creating an account on our website, you will be able to view your order information anytime you want.
Simply login and check your account page, here you will find the tracking information for your order (located in your order history)
Q- I need help but I can’t find my question and answers here, what do I do?
Drop us a message at firstname.lastname@example.org and we will get back to you promptly
30 days from delivery date
in-store, by mail
How will customers get the return label?
For defective products:
For customer remorse
Return reason and fees:
Customer responsibility (remorse), no fee (defective)